SHIPPING

We will endeavour to dispatch your parcel the same day on any order placed before 1pm. However during promotions and certain busy times in the year this may not always be possible.For orders upto the weight of 2kg we offer a 2nd class tracked service to help keep the cost of shipping down. All orders over 2kg will be sent via a Next day service with our Courier and charged at £5.95. Next day delivery does not include weekends so any orders placed Friday before 1pm will be delivered on Monday.Once the order is processed you will receive an email with confirmation of your delivery and will receive a tracking number. Should you have any issues with your order or delivery please contact us ash@bearcarcare.co.uk